ALL STARS REWARDS TERMS & CONDITIONS
These terms and conditions apply to your access to, and participation in the All Stars Rewardsprogram (Program) which is operated by Lone Star Rib House Franchising Pty Ltd. For the avoidance of doubt, these terms and conditions apply to both the All Stars Rewards card (All Stars Rewards card) and the All Stars Rewards mobile application (All Stars Rewardsmobile app). By providing your details and verifying your email account and/or using your All Stars Rewardscard and/or by downloading and/or using the All Stars Rewardsmobile app, you agree to these terms and conditions and to any changes or modifications made to them from time to time.

1. ALL STARS REWARDS PROGRAM OVERVIEW

Individuals join become All Stars Rewards by registering their details on the Lonestar Rib House website ALL STARS REWARDS sign up tab, or by registering at a participating Lonestar Rib House restaurant www.lonestarribhouse.com.au and then activating their All Stars Rewards card or by downloading the All Stars Rewards mobile app and following the prompts to register and activate the app. Only a verified Account holder can redeem All Stars Rewards Points (Points). To become a verified Account holder, you must verify your email address by clicking on the email sent to you. Once the Account holder has been verified, anAll Stars Rewards account (Account) will be created for the Account holder.

All Stars Rewards account holders who initially become anAccount holder by registering toAll Stars Rewards from a participating Lonestar Rib House restaurant and then registering and activating the card, will also be able to activate the All Stars Rewards mobile app and associate their All Stars Rewards card during the registration process. Account holders can then use either the virtual card on the All Stars Rewards mobile app or the physical All Stars Rewards card to purchase beverages and accrue or redeem Points.

The All Stars Rewards card is only valid for use in participating stores within Australia. This card remains the property of Lone Star Rib House Franchising Pty Ltd.

There is a strict limit of one Account per person. Each Account requires an independent email address and mobile number that need to be verified. An All Stars Rewards Account may only be used by the verified Account holder. Multiple individuals cannot share All Stars Rewards Points.
Please read the Privacy Policy carefully to understand how Lone Star Rib House Franchising Pty Ltd collects, uses and discloses information about its customers and All Stars Rewards Account holders.

2. COLLECTION OF POINTS & REDEMPTION

  • 2.1 Points can only be earned at the point of purchase in Australia provided that the All Stars Rewards card or All Stars Rewards mobile app barcode associated with a verified Account is scanned at the time of purchase.
  • 2.2 Account holders cannot claim Points from past transactions or receipts.
  • 2.3 Points are earned as follows: for every $1 you spend at a Lonestar Rib House restaurant, you will earn 1 Point. For example, a $5.00 purchase will result in 5 Points on your receipt. To redeem a $5.00 at Lonestar Rib House restaurant, you will need 50All Stars Rewards Points.
  • 2.4 Points and rewards under the Program cannot be exchanged for cash and are not transferable or refundable. Points accrued in multiple Accounts cannot be combined.
  • 2.5 Points cannot be used to discount the price of a beverage.
  • 2.6 Points cannot be earned in conjunction with any other promotion, offer or discount.
  • 2.7 Account holders can check their Points balance at any time through their All Stars Rewards mobile app or by logging into their Account on the Lonestar Rib House website www.lonestarribhouse.com.au.
  • 2.7 Account holders can check their Points balance at any time through their All Stars Rewards mobile app or by logging into their Account on the Lonestar Rib House website www.lonestarribhouse.com.au.
  • 2.8 When redeeming Points at a Lonestar Rib House restaurant, Account holders are required to have sufficient Points to redeem against the full value of the drink or food using Points alone. All Stars Rewards benefits and discounts are available and Points are redeemed by presenting a valid All Stars Rewards card or by scanning the All Stars Rewards mobile app associated with a verified Account at the time of purchase.
  • 2.9 All Stars Rewards cards must be registered and verified to redeem any loyalty benefits.

3. LOST, STOLEN, DAMAGED CARDS

  • 3.1. Lone Star Rib House Franchising Pty Ltd accepts no responsibility for the loss, theft or destruction of your All Stars Rewards membership card.
  • 3.2. A fee of $5 is payable if a replacementAll Stars Rewards card is requested.
  • 3.3. Upon request, Points from the lost/stolen card can be transferred to the new card. To transfer the Points, the Account holder must provide Lone Star Rib House Franchising Pty Ltdwith their previous All Stars Rewards number. While Lone Star Rib House Franchising Pty Ltd will make every effort to ensure that the full Points balance is transferred to the new card, Lone Star Rib House Franchising Pty Ltdwill not be responsible for any Points lost prior to the transfer.

4. ALL STARS REWARDS DETAILS

  • 4.1. The All Stars Rewards card holder is responsible for ensuring that their details are correct at all times. It is each Account holder’s responsibility to ensure that the correct number of Points has been added or deducted for each eligible transaction.
  • 4.2. Lone Star Rib House Franchising Pty Ltd reserves the right to communicate with its Account holders, who have opted in to receive marketing material, to inform them of any upcoming marketing activities/promotions and/or offers.
  • 4.3. Information collected from Account holders at the time of joining the Program is subject tothe Lone Star Rib House Franchising Pty Ltd Privacy Policy. Lone Star Rib House Franchising Pty Ltd collects personal information from its Account holders in order to conduct the Program and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors and service providers. Lone Star Rib House Franchising Pty Ltd may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity and research purposes including telephoning the Account holder or sending messages. Please see the Privacy Policy for further details.

5. GENERAL

  • 5.1. Reproduction of anAll Stars Rewards card in any form is strictly prohibited. Your Points, benefits, registered All Stars Rewards card and your Account are personal to you, and except as expressly permitted under these terms and conditions or the rules of a promotional program, may not be sold, transferred or assigned to, or shared with family, friends or others.
  • 5.2. Lone Star Rib House Franchising Pty Ltd reserves the right to terminate your Account and/or your participation in the Program if Lone Star Rib House Franchising Pty Ltd determines in its sole discretion that you have violated these terms and conditions or that the use of your Account is unauthorised, fraudulent or otherwise unlawful.
  • 5.3. Lone Star Rib House Franchising Pty Ltd reserves the right to change or modify these terms and conditions at any time without prior notice. Any changes or modifications will be effective immediately upon posting the revisions and you waive any right you may have to receive specific notice of such changes or modifications.

Disclaimer:
This All Stars Rewards page is intended to provide a general overview of activities of your All Stars Rewards account and is made available to the public for reference and informational purposes exclusively. Lone Star Rib House Franchising Pty Ltd has used its reasonable efforts to provide current, complete and error-free information, but makes no representations nor gives any warranty as to the currency, completeness, accuracy or correctness of any of the information contained herein.
© 2019 Lonestar. All rights reserved.

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