ALL STARS REWARDS – Terms & Conditions 

These terms and conditions apply to your access to, and participation in the All Stars Rewards program (Program) which is operated by Lone Star Rib House Franchising Pty Ltd. For the avoidance of doubt, these terms and conditions apply to both the All Stars Rewards card (All Stars Rewards card) and the LoneStars Rewards mobile application (LoneStars Rewards mobile app). By providing your details and verifying your email account and/or using your All Stars Rewards card and/or by downloading and/or using the LoneStars Rewardsmobile app, you agree to these terms and conditions and to any changes or modifications made to them from time to time.

1. ALL STARS REWARDS PROGRAM OVERVIEW

Individuals join become All Stars Rewards by registering their details on the Lonestar Rib House website ALL STARS REWARDS sign up tab, or by registering at a participating Lonestar Rib House restaurant www.lonestarribhouse.com.au and then activating their All Stars Rewards card or by downloading the LoneStars Rewards mobile app and following the prompts to register and activate the app. Only a verified Account holder can redeem All Stars Rewards Points (ALLSTAR Bucks). To become a verified Account holder, you must verify your email address by clicking on the email sent to you. Once the Account holder has been verified, anAll Stars Rewards account (Account) will be created for the Account holder.

All Stars Rewards account holders who initially become anAccount holder by registering toAll Stars Rewards from a participating Lonestar Rib House restaurant and then registering and activating the card, will also be able to activate the LoneStars Rewards mobile app and associate their All Stars Rewards card during the registration process. Account holders can then use either the virtual card on the LoneStars Rewards mobile app or the physical All Stars Rewards card to purchase beverages and accrue or redeem Points. Member subscription for year 2020 is free of charge. Future annual subscriptions may vary.

The All Stars Rewards card is only valid for use in participating stores within Australia. This card remains the property of Lone Star Rib House Franchising Pty Ltd.

There is a strict limit of one Account per person. Each Account requires an independent email address and mobile number that need to be verified. An All Stars Rewards Account may only be used by the verified Account holder. Multiple individuals cannot share All Stars Rewards Points. Please read the Privacy Policy carefully to understand how Lone Star Rib House Franchising Pty Ltd collects, uses and discloses information about its customers and All Stars Rewards Account holders.

2. COLLECTION OF POINTS & REDEMPTION

  • 2.1 Points can only be earned at the point of purchase in Australia provided that the All Stars Rewards card or LoneStars Rewards mobile app barcode associated with a verified Account is scanned at the time of purchase.
  • 2.2 Account holders cannot claim Points from past transactions or receipts.
  • 2.3 ALLSTAR Buks (Reward Dollars) will be earned at the rate of 7.5% on total Purchase. for every $100 you spend at a Lonestar Rib House restaurant, you will earn $7.5 and can be redeemed on your next visit. The Rate of Earning ALLSTAR Bucks (Reward Dollars) may change from time to time. If your account is verified, we will give you prior notice if the rate for earning Reward dollars (ALLSTAR Bucks ) changes.
  • 2.4 ALLSTAR Bucks and rewards under the Program cannot be exchanged for cash and are not transferable or refundable. ALLSTAR Bucks accrued in multiple Accounts cannot be combined.
  • 2.5 Reward Dollars (ALLSTAR Bucks) cannot be earned on the purchase of a gift certificate.
  • 2.6 Reward Dollars (ALLSTAR Bucks) cannot be earned in conjunction with any other promotion, offer or discount.
  • 2.7 Account holders can check their Points balance at any time through their LoneStars Rewards mobile app or by logging into their Account on the Lonestar Rib House website www.lonestarribhouse.com.au.
  • 2.7 Account holders can check their Points balance at any time through their LoneStars Rewards mobile app or by logging into their Account on the Lonestar Rib House website www.lonestarribhouse.com.au.
  • 2.8 All Stars Rewards benefits and discounts are available and Points are redeemed by presenting a valid All Stars Rewards card or by scanning the LoneStar Rewards mobile app associated with a verified Account at the time of purchase.
  • 2.9 All Stars Rewards cards must be registered and verified to redeem any loyalty benefits.

3. LOST, STOLEN, DAMAGED CARDS

  • 3.1. Lone Star Rib House Franchising Pty Ltd accepts no responsibility for the loss, theft or destruction of your All Stars Rewards membership card.
  • 3.2. A fee of $5 is payable if a replacement All Stars Rewards card is requested.
  • 3.3. Upon request, Points from the lost/stolen card can be transferred to the new card. To transfer the Points, the Account holder must provide Lone Star Rib House Franchising Pty Ltd with their previous All Stars Rewards number. While Lone Star Rib House Franchising Pty Ltd will make every effort to ensure that the full Points balance is transferred to the new card, Lone Star Rib House Franchising Pty Ltd will not be responsible for any Reward dollars lost prior to the transfer.

4. ALL STARS REWARDS DETAILS

  • 4.1. The All Stars Rewards cardholder is responsible for ensuring that their details are correct at all times. It is each Account holder’s responsibility to ensure that the correct number of Points has been added or deducted for each eligible transaction.
  • 4.2. Lone Star Rib House Franchising Pty Ltd reserves the right to communicate with its Account holders, who have opted in to receive marketing material, to inform them of any upcoming marketing activities/promotions and/or offers.
  • 4.3. Information collected from Account holders at the time of joining the Program is subject to the Lone Star Rib House Franchising Pty Ltd Privacy Policy. Lone Star Rib House Franchising Pty Ltd collects personal information from its Account holders in order to conduct the Program and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, and service providers. Lone Star Rib House Franchising Pty Ltd may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, and research purposes including telephoning the Account holder or sending messages. Please see the Privacy Policy for further details.

5. GENERAL

  • 5.1. Reproduction of All Stars Rewards card in any form is strictly prohibited. Your Points, benefits, registered All Stars Rewards card and your Account are personal to you, and except as expressly permitted under these terms and conditions or the rules of a promotional program, may not be sold, transferred or assigned to, or shared with family, friends or others.
  • 5.2. Lone Star Rib House Franchising Pty Ltd reserves the right to terminate your Account and/or your participation in the Program if Lone Star Rib House Franchising Pty Ltd determines in its sole discretion that you have violated these terms and conditions or that the use of your Account is unauthorized, fraudulent or otherwise unlawful.
  • 5.3. Lone Star Rib House Franchising Pty Ltd reserves the right to change or modify these terms and conditions at any time without prior notice. Any changes or modifications will be effective immediately upon posting the revisions and you waive any right you may have to receive specific notice of such changes or modifications.

Disclaimer:
This All Stars Rewards page is intended to provide a general overview of activities of your All Stars Rewards account and is made available to the public for reference and informational purposes exclusively. Lone Star Rib House Franchising Pty Ltd has used its reasonable efforts to provide current, complete and error-free information, but makes no representations nor gives any warranty as to the currency, completeness, accuracy or correctness of any of the information contained herein.

© 2019 Lonestar. All rights reserved.

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ALL STARS REWARDS – Ultimate Prom – Terms and Conditions 

Trade Promotion: Schedule to Conditions of Entry

Promotion Name Allstars Ultimate Byron Bay Getaway
Promotion type Public (external)
Promotion style Game of Skill
Promoter

The promoter is

 

JP Hospitality Group PTY Ltd ABN 71 632 136 602 Tel: 0426 172 690 (“Lonestar Rib House”)

   
Relevant States The competition is open only to residents of NSW & SA
Entry Restrictions

Entry is open to Australian residents only, aged 18 years and over. Employees of the Promoter, the Prize supplier and associated companies and their immediate families are ineligible

 

Promotion Period Opens 10th December 2020 at 11:59am AEST
Closes: 10rd Mar 2020 at 11:59am AEST
Entry Procedure To enter, eligible entrants must be an Allstar Rewards Loyalty Members and accept the Loyalty Program terms and conditions. All Allstar Rewards members earn 1 point for every $1 spent at NSW and SA Lonestar Rib House restaurants between 10th December 2020 & 10th March 2021
Maximum number of Entries Limit of one entry per person.
Judging Details Date 17th March 2020
   
Prize details

There are three (3) Prizes for this competition.

 

First place prize:

– 2 nights of luxury accommodation in Byron Bay

– $200 voucher to spend in the hotel restaurant.

– Return Flight to Byron Bay for 2 people

– 2 vouchers for a Day Spa

 

Second prize includes:

– 2 entrees to share. 4 mains and 2 desserts to share. 1 beverage per person (tap wine, tap beer or soft drink)

 

Third prize

$200 Lonestar Rib House Voucher

 

Prize Restrictions The first-place prize will be awarded in the form of non-transferable, non-refundable or exchangeable gift voucher valid for 12 months from the date of issue.
Total prize pool $3.000
Notification of Winner Winners will be notified by phone and email on 18 March 2021
   
Prize claim date 1 April 2020
Additional terms Prizes will be awarded to the winner/s within 28 days of the draw.
Promoter’s Privacy Policy The Promoter’s privacy policy can be found at www.lonestarribhouse.com.au

 

Conditions of Entry

  1. Information on how to enter to win the Ultimate Getaway to Byron Bay (Promotion that also includes as 2nd Place Prize a dinner for 4 at Lonestar Rib House and 3rd Place Prize $200 Lonestar Rib House Voucher), forms part of these terms and conditions. Entry into the Promotion is deemed acceptance of these Terms and Conditions.
  2. The promoter is JP Hospitality Group Pty Ltd (the promoter) ABN 71 632 136 602) of Level 1 50 Yeo Street, Neutral Bay, NSW 2089.

Eligibility

  1. Entry to the Promotion is open to residents of NSW and SA who meet the Entry Restrictions (if any). Entrants under 18 years of age must have the consent of a parent or guardian to
  2. Employees and contractors of Lonestar Rib House (JP Hospitality Group Pty Ltd) and their immediate families are ineligible to
  3. The Promotion will be conducted during the Promotion
  4. To enter the Promotion, entrants must complete the Entry Procedure during the Promotion To enter the promotion the entrants must download and register in the Allstar Rewards Loyalty App.
  5. Promotion commences at 6:00 am on 10 December 2020 (AEDT) and closes at 11:00 pm on 10 March 2021 AEST (Promotional Period). The first-Place winner will be the customer with the highest amount of points accumulated in the Allstar Rewards Loyalty App from December 10th, 2020 to March 10th, 2021. The second and third places will be the members with the second and third highest amount of points accumulated in the Allstar Rewards Loyalty App. Members earn 1 point for every $1 spent at Lonestar Rib House restaurants from the December 10th, 2020 to March 10th, 2021. The Winner’s name will be published on the Promoter’s Facebook Account and they will be notified via email or phone within 48 hours of the draw. The Winners has until 9:00 am on 1 April 2021 (AEST) to claim their prizes. If the Prize remains unclaimed at this time, a redraw will take place at 10:00 am on 1 April 2021 (AEST) and the second place of the highest amount of points will be the winner.
  6. To enter, Eligible Entrants must download and register on the Allstar Loyalty App. Only completed registrations will be valid entries (Valid Entries). Entrants may only register once. The Promoter reserves the right to remove duplicate entries.
  7. The Promoter’s decision in relation to any aspect of the Promotion is final and binding on every person who enters, and no correspondence will be entered into.

Prizes

  1. The first prize is a Getaway to Byron Bay for 2 people which will take the form of a Flight Centre voucher for A$3,000, payable to Flight Centre by the AM, that can only be redeemed at Flight Centre to book a Getaway to Byron Bay from the range of services provided by Flight Centre (the Prize).Prizes are not transferable, exchangeable, or redeemable for The second place will receive a dinner for 4 people (2 entrees to share. 4 mains and 2 desserts to share. 1 beverage per person (tap wine, tap beer or soft drink)) at any Lonestar Ribs House in NSW or SA. The third place will receive a $200 Lonestar Rib House Voucher valid on the customer preferred restaurant.
  2. All applicable taxes, levies and surcharges, passports, visa requirements or visa related charges, meals (unless specified), accommodation, incidentals, excess baggage charges, travel insurance, and all other travel related expenses and ancillary costs are the responsibility of the Winner. Travel to/from the departure cities and airports is the responsibility of the Winner unless otherwise stated. Travel insurance is highly recommended to protect against the additional costs incurred in the event of unforeseen circumstances. The Promoter accepts no liability for any loss or claim arising from or as a result of the Prize.
  3. The first place Prize will be awarded in the form of a non-transferable, non-refundable or exchangeable Flight Centre gift voucher valid for 12 months from the date of issue. Flight Centre vouchers are subject to Flight Centre terms and conditions, available here: https://www.flightcentre.com.au/gift-card-terms-and-conditions. Any unspent value will expire at the end of the validity period and cannot be exchanged for cash or other value. No extensions are permitted.
  4. The Winner is responsible for booking the holiday with Flight Centre directly. The winner of the 2nd place prize is responsible for booking the dinner with the Lonestar Restaurant directly.
  5. Prizes will be sent via standard post, courier or email to the address provided by the Winner.
  6. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this competition or accepting or using the Prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
  7. Without limiting the previous paragraph, the Promoter and its associated agencies and companies will not be liable for any damage in transit to the Prize, or for any consequences of the Winner or any of their companions not complying with any applicable laws and regulations regarding the use of the Prize.
  8. If for any reason this Promotion is cancelled or is not capable of running as planned, due to an intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; the Promoter may in its absolute discretion cancel the event and recommence it from the start on the same conditions subject to State Regulation.
  9. The Promoter accepts no responsibility for any tax implications that may arise from the Prize winnings. The Promoter encourages the Winner to seek independent financial advice to suit their circumstances.
  10. For more information about the Promoter’s Privacy Policy, including how to request access to personal information and how to opt out of receiving promotional communications from the Promoter and/or third parties, can be found on the Promoter’s website at: https://lonestarribhouse.com.au/
  11. Entrants can only enter in their own name. Entrants who provide incorrect, misleading or fraudulent information are ineligible to participate in the Promotion and all entries of an Entrant who are deemed by the Promoter to have provided incorrect, misleading or fraudulent information may, at the discretion of the Promoter, be deemed invalid.
  12. The Prizes will only be awarded following any Winner validation and verification that the Promoters requires in its sole discretion. After the Winner has been validated, the Winner’s details will be published on the Lonestar Rib House Social Media accounts.
  13. The Promoter will not be responsible for any incorrect, inaccurate or incomplete information communicated in the course of, or in connection with, this Promotion if the deficiency is occasioned by any cause outside the reasonable control of the Promoter, including but without limitation technical malfunctions or failures
  14. As a condition of entering this Promotion, an entrant consents to, in the event they are the Winner, the Promoter using the Winner’s name, likeness, image and/or voice (including photograph, film and/or recording of the same) in any media for an unlimited period of time without further notification, remuneration or compensation for the purpose of promoting, publicising or marketing the Promotion (including any outcome), and/or promoting any products or services manufactured, distributed and/or supplied by the Promoter or Lonestar Rib House. The entrant agrees that, in the event they are the Winner, the entrant will participate in all reasonable promoted activities in relation to the Promotion as requested by the Promoter and its agents.

Claiming prizes

  1. Prizes must be claimed by the Prize Claim Date in accordance with any claim instructions set out in the
  2. If a prize is not accepted or claimed by the Prize Claim Date, the relevant winner’s entry will be deemed invalid and the Promoter reserves the right to distribute the unclaimed prizes in accordance with the Unclaimed Prize Arrangements specified in the Schedule, subject to any directions given by any relevant authority. Winners of unclaimed prizes will be notified and have their names and State/Territory of residence published in accordance with the Unclaimed Prize